Job

As part of our Technical Team, you will:

• Analyse customer business requirements and recommend suitable software solutions.
• Configure and implement BigChange software based on customer needs.
• Deliver customer training and support users during onboarding.
• Provide consultancy on system features, workflows and best practices.
• Assist customers during implementation and ensure a smooth transition.
• Work closely with the Sales and Support teams to deliver an exceptional customer experience.

Identify opportunities for process improvements and system optimisation.

Essential

• Degree or qualification in Information Technology, Business, Engineering or a related field.
• Excellent communication and presentation skills.
• Strong analytical thinking and problem-solving abilities.
• Customer-focused mindset with a passion for technology.
• Excellent command of both Greek and English.
• Good knowledge of Microsoft Office applications.

It would be great if you also have

• Experience with software implementation projects.
• Experience delivering customer training.
• Experience working with SaaS or ERP/FSM/CRM solutions.

✔ Competitive remuneration package

✔ 13th Salary

✔ Provident Fund

✔ Comprehensive product training

✔ Career development opportunities

✔ Friendly, professional and collaborative working environment

✔ Opportunity to work with innovative cloud-based technology

Send your CV to admin@bigchangecyprus.com